The Full Time Key Holder is a key worker in keeping great customer care. They are accountable for serving consumers and precisely taping all sales, in addition to assisting with merchandising responsibilities such as stocking, rates as well as keeping the shop cool, tidy, and organized.
They support the procedure of a successful business through successful floor supervision and also can opening up as well as shutting store obligations as well as following through with policy and also different procedures.
Secret owners will certainly be taught the skill of monogramming and also will certainly learn just how to monogram Clare V. product in shop as needed. This role reports to the Store Manager.
Specific Duties/ Responsibilities:
Customer Service
- Ability to customers as well as understand the consumers needs
- Passion to find out the skill of monogramming and take monogrammed orders in shop
- Be able to drive service via reacting to clients’ wants and needs
- Always act in the very best interest of the client
- Keeps a reliable clientele listing as well as wait listing
- Solid feeling of item understanding and able to suggestively sell
Weekly
- Ability to assume artistically in business and also look for sales possibilities
- Capacity to properly connect with shop supervisor
- Offers useful feedback to the store management
- Responds well to responses from administration and complies with instructions
- Understands surrounding area and suggest suggestions
- Able to identify a problem and also effectively report it
- Arrives on schedule as well as is flooring prepared
- Takes part in shop meetings as well as management conferences
- Help in investigating of brands to add item understanding
- Assists in identifying new merchandise
- Replenishing what has actually been sold
- Professional phone existence when calling customers
- Maintains an aesthetically enticing store that is cool, clean, and organized
- Reacts quickly to emails from administration
- Able to process and also receive vendor orders as well as fax in documentation
- Able to return and manage transfers to suppliers
- Manages in shop RTV’s, damages, etc when necessary
- Able to open up and shut a store
- Takes care of once a week bank down payments when in store alone
General
- Understanding of bordering retail competitors
- Abides by Clare V. policies and also procedures
- Focuses on work to take full advantage of efficiency and also minimize the influence on customer experience
- Seek imaginative services to challenges
- Maintains a healthy workplace
Credentials/ Skills:
- High School diploma or comparable combination of education as well as enough work experience
- 2+ years retail experience
- Strong verbal and written abilities
- Capacity to interact properly
- Strong eye for fashion
- Capacity to carry out efficient marketing strategies to achieve sale as well as repeat company
- Basic computer system abilities
- Physical needs: lift/ carry/move 40 pounds. minimum including components and product
- Capability to work a versatile timetable including holidays, overnights, weekend breaks
- Capability to open as well as close a shop
- Able to take a trip to other shops within the market/region
Benefits:
Compensation plan consists of competitive hourly price consisting of compensation