In collaboration with the ECommerce Manager, support the success and growth of our eCommerce organization by driving sales, applying streamlined functional procedures, leading and creating the trainee team, and also taking care of client service.
Mindset:
An extremely inspired individual with a strong sense of ownership and duty and the capability to converse with all degrees both internally and on the surface.
Must be energised and self-motivated. Happy to do whatever is required to finish the job.
Decisive, organised as well as structured, with a keen eye for detail.
Excellent at providing as well as functioning against due dates and the ability to work under pressure.
Does as a team-player.
Secret Objectives:
- Provide customer assistance and also service; guarantee the greatest client experience at all times.
- Go beyond sales goals; drive traffic, evaluation as well as confirm orders.
- Work closely with the storehouse to guarantee all inbound as well as outgoing product is taken care of and also refined accurately and prompt.
Abilities:
- Proficient in Microsoft Office suite, specifically Microsoft Excel and pivot tables.
- Familiar with retail operating as well as inventory systems. Retail Pro an and also.
- Experience with web/Ecommerce systems. Magento as well as Shopify preferred.
- General knowledge of Adobe Photoshop.
Secret Responsibilities
- Own end-to-end administration of online shop as well as product launches
- Coordinate E-SHOP digital properties in partnership with Press
- Coordinate with storage facility on incoming/outgoing logistics
- Offer excellent customer service for all Ecommerce platforms
- Develop and handle Ecommerce intern team
Trick Deliverables:
- Exceed sales targets as well as goals
- Outstanding customer care
- Item management