Colorado Department Of Labor Computer Upgrade May Help Unemployed

The Colorado Department of Labor and Employment has actually updated its web site in hopes of making it easier for those looking for assistance. Greater than 14,000 people requested unemployment benefits in the state last week.

” Welcome to Colorado unemployment insurance coverage,” the recorded voice on the other end of the line reveals.

It’s a call Elie Dumas says he has actually been making 20 to 50 times each day with no luck.

He is the single papa of a 4-year-old lady. His records show he is due some $7,000.

” I wasn’t getting unemployment compensation and I had not been getting revenue,” he told CBS4’S Rick Sallinger

Now the Colorado Department of Labor as well as Employment has actually updated its online system for people like Elie.

A message at the bottom of its web page checks out, “Welcome I’m the virtual assistant please click here to start.”

It ought to now have the ability to identify your particular insurance claim.

Cher Haavind, Deputy Executive Director for the division claimed throughout a virtual press conference on Thursday, “We do believe that it will certainly just continue it will help us resolve what we that we saw was call center task since we are supplying 24/7 information services.”

After months without work, Elie is currently starting to come back on his feet with his job as a massage therapist. He lost his area to live in the procedure.

” They asked me to leave and also a next-door neighbor established a GoFundMe page. And with loved ones I had the ability to raise enough cash to move in below.”

The Colorado Department of Labor checked out Dumas’ instance and also located that he hadn’t reported his work standing every two weeks as needed. Dumas claimed the only good luck he has had reaching the department was on-line in Spanish.

An appointment was set up for later this month. In the meanwhile, the state claimed it will work with Dumas to get his insurance claim straightened out.

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